FAQs

Want to get in touch? 

Drop us an email - hello@bibire.net we aim to respond to all enquiries within 48 hours. 

If you are interested on stocking BIBIRÉ then please reach out to hello@bibire.net

Can I change/ammend my order after i have placed it?

Unfortunately we do not cancel your order once you have placed it however if you need to make any changes email us as soon as possible at orders@bibire.net

What is your returns and exchange policy?

You have 14 days from the date of delivery to return the product you have purchased. You will be responsible for the return shipping costs. Products must be returned in their original condition and packaging and should not be damaged, altered or used. We recommend that returned goods be sent via insured, traceable delivery for your protection.

In order to process a return or exchange your goods for other items please email us at orders@bibire.net

How do I maintain the quality of my activewear?

Wash with cold water (no more than 40°) using non-abrasive detergent and avoid heat-drying.

Where is BIBIRÉ based?

Our HQ and fulfilment are based in the UK.

Will I be charged any customs fees?

Please note all orders based outside of the UK will be charged separate customs fees not included in the delivery charge. These charges are determined individually by the border if your delivery country. You will be notified of the customs fee once the order has arrived at your country’s border by the courier. This fee must be paid before the border control of your country will dispatch your order.